Stay connected with residents and prospects, anytime, anywhere.

The easiest way to stay engaged in relevant and personalized text conversations with your customers.

Trusted by 100+ Multifamily Companies

KEY has completely revolutionized the way we communicate with residents and prospects. From confirming tour appointments, to following up on maintenance requests, our current and future residents are always in the know about their home. The ease of texting has significantly improved onsite operations, as well as customer service by meeting the customer

Dana Duong, Director of Marketing

Trinity Property Consultants

Key Texting is my go-to solution for staying updated on what’s going on with any of my communities. Its language translation feature has also revolutionized communication within my teams, enabling us to serve customers proficiently in multiple languages. The seamless integration with our software and activity syncing is the icing on the cake. I highly recommend Key to anyone seeking a more effective way to stay engaged with their residents.

Katrina Greene, Director of Property Management

Gray Residential

We prioritize seamless communication between employees and prospects/residents. The integration of Key with Entrata has been a game-changer for our site teams. With sent and received communication now automatically pushed onto our activity log dashboards, our response time and KPI tracking metrics have significantly improved. Their platform and customer support are truly top-notch, making it a valuable addition to our operations!

Vanessa Pacifico Young, VP of Management Services

Landmark Properties

KEY Texting has been one of the most successful and invaluable resources we utilize at Cardinal. Key has elevated our communication strategies enabling us to establish a seamless and efficient line of communication with our prospects and residents. We have seen a massive increase in response rates since we launched this tool years ago. It continues to be the number one way people choose to communicate, and Key makes the process easy for both parties.

Johanna Adolfs, Director, Sales & Marketing

Cardinal Group Companies

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challenges

Reaching residents and prospects shouldn't be a challenge.

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Phone calls are being ignored

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Emails are being buried

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Printed notices are costly

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Spam

Marketing text blasts are being regarded as spam and blocked by phone carriers without warning with the ever-changing regulations

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Chatbots

AI powered chatbots can be helpful after hours, but threaten inadequacy in dealing with real-time resident issues if it is your only texting solution

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Frustration

Complicated platforms take the focus off the conversation and can be frustrating to learn

The easiest way to connect with your residents and prospects.

Our Solution

Stay connected.

KEY is built by multifamily experts for multifamily, with the focus on 1:1 engagement

Connect with residents anytime, in any language.

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... and more features

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Simple to use

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Language translator

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Stay connected after hours

... and more features

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Bumpers in place to help & guide your team

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Initial onboarding & ongoing support

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High sms deliverability  + spam filtering

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Use emojis to warm up conversations

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Push notifications over email, phone & desktop

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Text, Image and links supported

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Recruit positive reviews with our AI-powered widget

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Automated responses, reminders & scheduling

Integrations

Key Texting lets you integrate with other tools to help you improve your workflow.

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Stay connected with residents and prospects, anytime, anywhere.

Learn more